Frequently Asked Questions
Everything you need to know about your tennis gear and orders.
How long does it take to string a racket before shipping?
Orders with custom stringing services typically require an additional 24-48 hours for processing before they are dispatched to ensure our professional stringers meet your specific tension requirements.
What is your return policy on tennis rackets?
We offer a 30-day return policy for unused rackets in their original plastic wrap. Please note that rackets that have been strung or used on court cannot be returned for a full refund.
Do you offer international shipping?
Yes, Merchant of Tennis ships worldwide. Shipping costs and delivery timelines are calculated at checkout based on your location and the weight of the equipment.
How do I know which grip size is right for me?
Most adult players use a 4 1/4 (G2) or 4 3/8 (G3) grip. You can measure your hand from the middle crease of your palm to the tip of your ring finger to find your ideal size.
Are the products sold on your site authentic?
Absolutely. We are an authorized dealer for all brands we carry, including Wilson, Babolat, Head, and Yonex, ensuring you receive 100% authentic products with full manufacturer warranties.
Can I track my order once it has been placed?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.